About Nancy Flynn

Founder & President

Nancy Flynn is president of Nancy Flynn Public Relations, Inc., a woman-owned small business (WOSB) founded in 1988. A recognized policy expert, business writer, and training professional, Nancy Flynn serves clients worldwide through her Marijuana Policy Institute™, ePolicy Institute™, and Business Writing Institute™ divisions.

Nancy Flynn is the author of 13 books published in six languages: English, German, Spanish, Russian, Vietnamese, and Chinese. Her titles include The ePolicy Toolkit; The ePolicy Handbook, 2nd Edition; Writing Effective E-Mail, 3rd Edition; The Social Media Handbook; E-Mail Rules; Blog Rules; Instant Messaging Rules; E-Mail Management; The $100,000 Writer; and Networking for Success.

A professional business writer, Nancy Flynn has written hundreds of policies & procedures, annual reports, brochures, whitepapers, technical reports, presentations, blog posts, and other content for a client roster that includes Fortune 500 companies, government agencies, associations, and technology leaders. An executive ghostwriter, Nancy Flynn has written thousands of articles under clients' bylines for business, trade, and consumer publications.

A professional trainer and keynote speaker, Nancy Flynn conducts onsite and online training for clients including U.S. Department of Defense, U.S. Army Test and Evaluation Command (ATEC), U.S. Department of Veterans Affairs, Mitsubishi Motors R&D North America, OhioHealth, Options Clearing Corporation (OCC), University of Pittsburgh, The Ohio State University, California State University, Columbus City Schools, Abbott Labs, Analog Devices, Smith & Nephew, Ontario Hospital Association, World Bank, Universal Studios, KPMG, Waha Capital, Ohio Supreme Court, State of New Mexico, Assurex Global, Property Casualty Insurers of America, Nationwide Insurance, Association for Accounting Administration, International Association Administrative Professionals, World Airlines Customer Relations Association, American Management Association, American Bar Association, Federal Bar Association, West LB Bank, Yahoo! Canada, Microsoft, Symantec, NetGovern, Financial Education and Development, and CU Cannibiz Conference among others worldwide.

Known for her integrity and expertise in electronic and workplace policies & procedures, Nancy Flynn serves as an expert witness for the federal government and law firms engaged in policy-related litigation. Beginning in 2001, Nancy Flynn’s ePolicy Institute has teamed with American Management Association, US News & World Report, and tech leaders to conduct national surveys of electronic policies & procedures.

A go-to media source, Nancy Flynn has served as a Wall Street Journal columnist. She has been interviewed by Fortune, Time, The New York Times, Washington Post, Newsweek, Newsweek Poland, Irish Examiner, Businessweek, Forbes, Readers’ Digest, Financial Times, USA Today, Entrepreneur, InformationWeek, Kiplinger’s, NPR, BBC, ABC World News, CBS This Morning, CNBC, CNN Headline News, and CNN Anderson Cooper among others.

Nancy Flynn holds a master's degree in English from Ohio State University and pursued a Ph.D. in Rhetoric & Composition at Ohio State and the University of Chicago. She has served as an adjunct faculty member in the English department and School of Journalism at Ohio State University, teaching business and technical writing to students through the Ph.D. level. In addition, corporations, associations, training companies, and universities including California State University, Cornell, and Clemson have made Nancy Flynn's business writing and policy programs available online for internal and external audiences.